CUSTOMER SERVICE – CONTACT US

Phone

If you have a question about using the site, need advice on products, or are having trouble placing an order, our team will be happy to assist you Monday through Saturday, from 9:30 AM to 12:00 PM and from 2:00 PM to 6:30 PM. +33 (0)5 45 61 77 65 (Calls within Metropolitan France). It is possible that our team may not be able to answer your call; in this case, please leave a message or use the contact form below, and we will get back to you as soon as possible.

Contact our customer service by email

Our team is here to help you and answer each of your questions as quickly and efficiently as possible:

contact@chai27.com

Do you want to visit us?

If you have the opportunity to visit us in our shop in Rouillac, Charente, in the heart of the Cognac vineyards, our team will be happy to welcome you and advise you from Monday to Saturday:

• Monday to Friday, from 9:30 am to 12 pm – 2 pm to 6:30 pm
• Saturday from 10:00 AM to 12:30 PM – 3:00 PM to 7:00 PM

Address : 133 rue de Chateauneuf – 16170 Rouillac – France